Saturday, January 03, 2009

In the past buying a Mac was a certain delight! (or Apple Loyalty RIP)

Back in the old days, Apple knew how to delight there Customers!
You got all you needed in the box. All the information, all the software, and most importantly all the cables! In short, every new Apple Box was a delight!

Having just purchased a new All Aluminium MacBook Pro, which is certainly a nice product. I was NOT delighted as there were NO CABLES IN THE BOX!

I reached for my trusty Apple Standard FireWire 400 cable to transfer the operating system from the previous device I was using, but no, our friends from Apple have decided to put in an alternate Firewire Connector. Namely the FireWire 800 and then not sell the cable on their website? Reason to be frustrated part 1!

But the REALLY annoying experience was when I went to connect to a projector. Apple have decided to create a special Mac proprietary port called the Mini DisplayPort, and then sell two cables on their website, one for VGA and the other for DVI. None of my prior Apple VGA cables would work! I have just purchased the the new cable with a sense of frustration and disappointment.

Yet another nail in the coffin of my Apple Loyalty.

I wonder if they think that we Apple Customers have an unbreakable bond of loyalty?
For it seems to me that they are continually coming up with ways of testing it!

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